AMAZINGSHOPGH

FAQs

                                   How long does it take to process my order?

 Please allow between 24hours to 48hrs for your order to be processed for order to be processed. Amazingshopgh will make an effort to fulfill all orders as quickly as possible.

                                How long does it take to receive my order?

 It takes within 24hrs to 48hrs to receive your item depending on your location.
 Within Accra delivery can be made same day or next day depending on the time of order.
 Outside Accra delivery will be received with 24hrs to 48hrs depending on the location.

                                    How do I check the status of my order?

 When your order has shipped, you will receive an email/call or sms notification from us which will include a tracking number you can use to check its status.
 If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you. What if I received the item and there is a fault upon arrival Click on this link for the return policy page if you have one. 
 We accept returns up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the

                                Return

In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
                                                                  Can I arrange for a pick up instead of a delivery?
 Yes. You can pick up your order from us at darkuman and Accra central. Kindly contact us for direction.

                              Where can I locate your office?

 We are located at Darkuman and Accra central

                       Do you have a branch in Kumasi?

 No, Amazingshopgh doesn’t have branch in Kumasi yet. We do deliveries in Kumasi at a small fee. Kindly contact us for more enquires

                     What are your payment terms?

 Within Accra is payment on delivery, whiles outside is accra is payment before . If you happen to be outside accra, you can contact someone in Accra for us to deliver to the person at a small fee.

                      What are the methods of payment?

 Payment can be made by Cash, mobile money. 

                    Are you prices negotiatiable?

 Amazingshopgh has already discounted the prices for its customers. We also promotions from time to time on the site, so you can monitor the sites for more.

                 How sure am I that I will receive my product after making payment before delivery?

 At Amazingshopgh, our main focus is to gain the trust of the customers we work with. We have been in business for the past 5years and counting. Be rest assured that you will receive the item
How durable are you products?
At Amazingshopgh,we pride ourselves with the very best, we choose quality over quantity
because we believe in adding value to everything to sell